Refund Policy

At Massive Brains Solutions LTD, we stand fully behind the value of our services. If you are not satisfied for any reason, we will refund you immediately, no questions asked.

1. Our Guarantee

We offer a full refund on any payment made for our services within 14 days of the transaction date. You do not need to provide a reason, justify your request, or go through any approval process. If you want a refund within that window, you get one.

2. How to Request a Refund

To request a refund, simply contact us at support@trymassive.ai with your account email and the payment you would like refunded. We will process your refund immediately upon receipt of your request.

3. Processing Time

We initiate refunds instantly on our end. Depending on your payment provider or bank, the funds may take 3 to 10 business days to appear in your account. We have no control over your bank's processing times, but we will provide confirmation as soon as the refund is initiated.

4. Scope

This policy applies to all subscription payments and one-time charges made through our platform. There are no partial refunds, prorations, or special conditions. If you paid, you can get it back.

5. Contact Us

If you have any questions about this Refund Policy, please reach out to us at:
Massive Brains Solutions LTD
Email: support@trymassive.ai
Address: PLT 679 Jahi D, Jahi Area Office, Abuja, Nigeria